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Your membership is active but the server still looks locked and your name is not pink. Almost always this means your Discord account is not linked to your Whop account yet.
Connecting the two turns your payment into access. Use a browser, not the Whop app.
Work through these in order. It is rarely the monitors.
Find the right answer in one click. Start with whatever went wrong.
How buying and selling works in the community, and what we can and cannot do when a trade goes wrong.
Where to request one, what we can refund, and how long it takes.
How often you are charged on each plan, where to find your renewal date, and your receipts.
The three parts of the service, and why alerts are opt in.
Check what physical stores near you are holding, without driving there.
What the numbers mean, and when to distrust them.
What to check before reporting an unexpected charge, and exactly what we need to find it.
Alerts are opt in. Pick your region first, then choose the sets and stores you want to be pinged for.
Push notifications and alarms that work when Discord will not.
The Discord settings that decide whether you hear a drop.
You can cancel yourself on Whop at any time. Cancelling turns off auto renewal and you keep access until the period you have paid for ends.
Five setup steps, in the order that actually works.
Apple Pay often creates your Whop account under your Apple email rather than the email you normally use, which makes the membership look missing.
What the subscription includes, and what it does not.
Staff never DM you first. How to check, and how to report.
What each part of the server is for, so you can ignore the rest.