Notification settings that actually work
The Discord settings that decide whether you hear a drop.
Getting the roles right only matters if the notification reaches you. There is a video walkthrough in #user-guide, and these are the points that matter most.
The desktop rule that catches everyone
Discord will not send mobile notifications while Discord is open on your computer. It assumes you are already there.
If you leave Discord running on a desktop you are not sitting at, your phone will stay silent through every drop. Quit it, or rely on Moonitor instead.
Server and channel levels
Notification settings stack. A server set to "only @mentions" will suppress channel alerts even where the channel itself is set to "all messages". Check both.
Since our alerts ping the roles you chose, "only @mentions" is usually the right server setting: you get your sets and nothing else.
Mobile specifics
Check that Discord has notification permission at the operating system level, and that it is exempt from battery optimization. Aggressive battery saving on Android silently delays notifications, which looks exactly like a slow monitor.
When Discord is not enough
If you want an alarm rather than a notification, or you want alerts while Discord is closed, that is what Moonitor is for. Setup is in #moonitor-setup.
More in Alerts & roles
View allWhy you missed an alert
Work through these in order. It is rarely the monitors.
Choose your region and alert roles
Alerts are opt in. Pick your region first, then choose the sets and stores you want to be pinged for.
Ask us to cover a product or store
How to request a retailer or product we are not watching yet.
The backup alerts server
A second server that keeps alerts flowing if the main one has problems.