When you are charged

How often you are charged

You choose the billing period when you subscribe, and the membership renews on that period until you cancel. There is no fixed contract length on any of them.

• Monthly, $5.99. Charged every month.
• Quarterly, $14.99. Charged every 3 months.
• Annual, $54.99. Charged every 12 months.

Every plan gets the same alerts, the same channels and the same tools. Only the billing period changes.

If you expected a different cycle from the one you are on, check which plan you actually bought before assuming a charge is wrong. That is the most common billing surprise.

Finding your renewal date

Your exact date is on Whop under Account Settings > Manage Membership. It is the date you first subscribed, repeating each period, whichever plan you are on.

Receipts and invoices

Every charge has a receipt on the same page, under your orders. Whop also emails one per charge, to the address on the Whop account that paid.

The free trial

New members get a 3 day free trial. If you do not cancel before it ends, it rolls into the paid plan you picked and you are charged then, which is standard for trials but catches people out.

Cancelling during the trial costs nothing. See Cancel your membership or free trial.

What cancelling does

Cancelling turns off the next renewal. It does not end your access immediately: you keep it until the end of the period you have already paid for, then the role is removed automatically.

If you were charged after cancelling

Open a ticket in #create-ticket with the date you cancelled and the date of the charge, and we will look at what happened. Cancellations occasionally land after a renewal has already been authorized.

If a payment fails

Access is removed automatically when a renewal fails, and comes back when the payment goes through. See My payment was declined and I lost access.