Ask us to cover a product or store
How to request a retailer or product we are not watching yet.
Most of what we monitor today was added because a member asked. If you buy somewhere we are not watching, or collect something we do not track, ask.
How to ask
Open a ticket in #create-ticket and tell us:
- the retailer, with a link to a product page
- the region
- the product or set, if it is a specific one
A link to the exact page helps more than anything else, because it tells us straight away whether the site is one we can watch.
What happens next
If it is something we can monitor, we add it and it starts alerting into the relevant channel. You then pick up the role for it the same way as any other alert, so you are not pinged for it unless you opt in.
For trading card games other than Pokemon, that role selection is in #other-tcg.
Check the current list first
#monitor-list has every retailer we watch, by region. Worth a look before opening a ticket, since coverage is wider than most people expect.
What we cannot always add
Some sites cannot be watched reliably, whether through aggressive bot protection or because they publish no usable stock state. If yours is one of those we will tell you rather than leave the request open.
More in Alerts & roles
View allWhy you missed an alert
Work through these in order. It is rarely the monitors.
Choose your region and alert roles
Alerts are opt in. Pick your region first, then choose the sets and stores you want to be pinged for.
Notification settings that actually work
The Discord settings that decide whether you hear a drop.
The backup alerts server
A second server that keeps alerts flowing if the main one has problems.