I signed up with the wrong Discord or wrong email
How to move your membership onto the correct Discord account without cancelling and buying again.
You do not need to cancel and buy again. Relinking is enough.
Move it to the right Discord account
- Open your connected accounts on Whop.
- Find the connected Discord and click the red bin icon to remove it.
- Click Add Discord and authorize the account you actually want to use.
- Go to your membership and click Claim Access if it appears.
If Whop keeps signing you into the wrong account
On the Whop sign-in screen, if it suggests an account that is not yours, click Not me at the top and sign in with the correct one. Browsers hold on to the last session, which is what makes it feel stuck.
If you paid under the wrong email
The membership belongs to whichever Whop account paid. Sign in to that account and relink from there. If you genuinely cannot get into that account, open a ticket in #๐ฉใปcreate-ticket and tell us both emails so we can look it up.
Do not buy a second membership to work around this. That leads to two active subscriptions and a refund request.
More in Membership & access
View allI paid with Apple Pay and you cannot find my membership
Apple Pay often creates your Whop account under your Apple email rather than the email you normally use, which makes the membership look missing.
Link your Discord to Whop
Connecting the two turns your payment into access. Use a browser, not the Whop app.
I paid but I still cannot see the channels
Your membership is active but the server still looks locked and your name is not pink. Almost always this means your Discord account is not linked to your Whop account yet.